My bin is damaged; how do I get a replacement bin?

Bins are provided by Waste Connections, our contracted waste hauler, but they are delivered by our Public Works department. To request a new bin for replacement of a damaged bin, please call Customer Service at 704-233-4411. Bins will need to be completely emptied prior to being changed out.

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1. My bin is damaged; how do I get a replacement bin?
2. I have garbage that won’t fit in my bin; will they pick it up?