Utilities

The Town of Wingate Public Works Department offers water and sewer services to customers in the service district. To establish or cancel services, contact Town of Wingate Customer Service at 704-233-4411 or fill out and submit the forms provided below.  

Forms

  1. 2021_Wingate_System Development Fee Analysis_FINAL_gbv
  2. Address Change Form (PDF)
  1. Utility Disconnection Application (PDF)
  2. Utility Service Application (PDF)
  1. Water
  2. Wastewater
  3. Rates
  4. Water Quality
  5. Other Utilities

Establishing Services

Water meters must be turned on and off by Town of Wingate employees only. If a customer fails to abide by this policy, a $100 meter tampering charge will be assessed.  Contact Customer Service at 704-233-4411 for assistance with establishing services. 

 Click here to view the Utility Customer Service Policy

Pool Meters

Customers with swimming pools should contact Customer Service at 704-233-4411 to request a pool meter prior to filling pools.

Water Treatment

Periodically, Union County conducts a routine Water Quality Preventative Maintenance Program to provide high-quality, great-tasting water.  This program involves temporarily switching water disinfectants from chloramines to chlorine within the distribution systems.  Chloramine is a very stable and long-lasting disinfectant in water systems.  As a maintenance activity to optimize water quality of the distribution system, the water plant will switch to free chlorine for disinfection for a period of about one month, or until the distribution system has been completely flushed for the following reasons:

  • Remove any biofilm and bacteria from the water distribution system pipes;
  • Reduce the formation of nitrates and nitrites (nitrification);
  • Reduce any taste and odor complaints;
  • This maintenance process is recommended by the US Environmental Protection Agency (EPA) and North Carolina Department of Environmental and Natural Resources (NCDENR).

After distribution system flushing is completed, the water plant will resume disinfection utilizing chloramines.